Support

We're here to help.

A real person reads every message and usually replies within 2 business days. You can also tap "Send feedback" in the app's Settings, or follow us on TikTok @weening_app.

Frequently asked questions

Is Weening really free?

Yes. Everything that helps you quit is free, with no paywalls. Tips are optional and never unlock anything.

Where is my data stored?

Only on your iPhone. We don't have accounts or servers, so we can't see your data.

How do I keep my progress safe?

Go to Settings › Backups and turn on automatic backups, or use "Export my data" anytime. Your data is also included in your regular iPhone backups.

I got a new phone. How do I get my progress back?

If you restore your new iPhone from a backup, your progress comes with it. You can also use "Import data" with a file you exported or backed up.

How do I delete my data?

Go to Settings › "Delete all my data," or delete the app.

Does Weening donate to charity?

Yes. Starting in January 2027, we'll donate 20% of the tips Weening receives each month, after Apple's fees, to a lung cancer research charity. We'll share the charity and each donation on our home page. Tips go to the developer and are not tax-deductible.

How do I get a refund for a tip?

Tips are processed by Apple. Request a refund at reportaproblem.apple.com.

Will my progress reset if I slip?

Never. Weening counts every vape-free day and every reduction. A slip is information, not failure.

Need more help quitting?

Free, confidential help is available at 1-800-QUIT-NOW (1-800-784-8669), which often provides free nicotine replacement. Talk to your doctor or pharmacist about medications that can help.

In crisis?

If you're struggling or thinking about harming yourself, call or text 988 (in the US) anytime. If it's an emergency, call 911.